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Overview
Cancellation and Refund Policy
We at GLAMM FASHION strive to provide you with a satisfactory experience. This Cancellation and Refund Policy outlines the procedures and conditions for cancellations and refunds related to our products and services.
1. Cancellation Policy:
Orders: You may cancel an order within Ecommerce hours of placing it. After this timeframe, orders are processed, and cancellation may not be possible.
Services: For services, cancellation terms may vary. Please refer to the specific service agreement or contact our customer support for details.
2. Refund Policy:
Defective or Damaged Products: If you receive a defective or damaged product, please contact our customer support within 12Am – 5Pm Hours of receiving the item for a refund or replacement.
Service Issues: Refunds for services will be considered on a case-by-case basis, depending on the nature of the service and the specific terms outlined in the service agreement.
Return Pickup: Our delivery agent will pick up the package within 1-2 business days. Please ensure product are unused and tags are intact.
Refund:Refund will be processed on receiving the product, it may take 5-7 days to get credited at its sources.
3. Refund Process:
Refunds will be processed using the original payment method.
Allow Ecommerce business days for the refund to reflect in your account after approval.
4. Non-Refundable Items:
Certain products or services may be non-refundable. This includes digital goods, personalized items, and services with clearly stated non-refundable terms.
5. Cancellation and Refund Request:
To request a cancellation or refund, please contact our customer support at GLAMM FASHION.
Provide your order or service details, including any relevant documentation or evidence for the request.
6. Changes to the Policy:
We reserve the right to modify or update this policy at any time. Changes will be effective immediately upon posting on our website.
By engaging with GLAMM FASHION, you agree to adhere to the terms outlined in this Cancellation and Refund Policy. If you have any questions or concerns, please contact us promptly. Your satisfaction is our priority.
Need help?
Contact us at GLAMM FASHION for questions related to refunds and returns.